Support

Getting Your Query Solved

  • Join live chat 9.00am - 5.30pm weekdays (excluding bank holidays).
  • Email support@skytemedia.com
  • Open a support ticket in your Skytemedia account. Simply login and select Support > Open Ticket on the navigation bar.
  • We have a knowledgebase that may help you to solve your issue.

Our Website Support Packages

Having your website online and functional is of high importance. You have a choice of how we support you.

We can investigate and fix issues for a fee each time they happen, or you can take a support package at a fixed monthly fee to include all issues or bugs going forward. Either way, we’ll always endeavour to return your site to the way it operated before the issue arose (wherever possible).

If you’d like to improve your website or you're looking for a new build or redesign then get in touch for a proposal.